Save up to 30% | Lifetime guarantee | 30 days return policy
Customer service
5 Most asked questions
No, unfortunately you cannot just drop by. We would be happy to schedule an appointment with you in our showroom in Rhoon on a weekday between 9 am and 3.30 pm.
To do so, please send us an mail at [email protected], indicating which models you are interested in. Our consultants will then check if samples are available, and will schedule the appointment with you.
If a ring is engraved with our manually applied standard capital letter, the ring can be returned within the 60-day trial period, provided it is undamaged and unworn (you may try it on, of course).
If the ring has been laser-engraved, it cannot be returned.
In some cases, it is possible to manufacture an order as priority. It mainly depends on the model you choose and the materials. Want to know if fast-track is an option for the jewellery you want to order? If so, please call +31 10-7470000 or email our consultants at [email protected]. Please note that, if your order qualifies for priority, there will be additional costs involved. The consultant will discuss this with you. The following jewellery is excluded from being fast-tracked:
1) platinum jewellery
2) signet rings with stone
3) elaborate models with lots of details
Yes, absolutely. If you'd like to pay cash for an order and you live in the Netherlands, you can do so in the showroom in Rhoon. We'd be happy to schedule an appointment with you. To do so, contact [email protected].
As we offer the best prices all year round, we, unfortunately, do not offer additional discounts.
Contact
We are available from
Monday to Friday from 09:00 to 17:00
It is our goal to help you with exceptional customer service, so feel free to ask any question!
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